Shipping & Returns
Shipping Policies
Shipping costs are based on actual UPS and USPS (Postal Service) rates. There are several options available and all shipping costs can be calculated in the shopping cart and during checkout. Below are all the shipping options we offer.
UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air Saver, UPS Next Day Air, USPS Priority Mail, USPS Parcel Post, UPS Standard to Canada. Email us for quote on DHL Shipping. sales@cjetsfitness.com. Email for DHL Quote
USPS Priority Mail & Parcel Post - Anybody can choose Priority Mail or Parcel Post but there is a single package weight restriction of 70lbs. Military personnel overseas have to use on of these two methods when placing an order. If you are ordering Kettlebells and are using one of these two shipping methods you cannot order sizes larger than 28kg. There is not any restrictions on quantity, just single package weight.
UPS Standard to Canada - For all orders shipping to Canadian locations. Allow 5-8 business days to receive your order using this method of shipping. All customs fees at time of delivery are the responsibility of the customer, this includes any brokerage fees and import taxes. For more information and rates on customs fees please feel free to contact UPS International at 1-800-PICK-UPS. Refused packages will be charged a restocking fee and the return shipping cost.
Return Policies
Incorrect Item Received - If you received the wrong item in your order or if your order was damaged during shipment, please Contact Us immediately so we can ship the proper items to you and give you instructions on returning any errors or damages.
Damaged Product Received - Please Contact Us immediately so we can ship the proper items.
100% Satisfaction Guarantee - Our Kettlebells have a 100% satisfaction guarantee. We require that you contact us within 14 days after order is received if you are dissatisfied with your Kettlebells. Anytime after that the guarantee is voided. Any shipping charges that were incurred on the order are non-refundable.
Return Shipping Costs - With the exception of shipping errors, damages or defective products, all shipping costs back to Cjets Fitness Systems LLC. Refunds or credits are not issued for shipping charges.
